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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Images printed from android phone cut off

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12-30-2018 08:12 PM
I just got a Samsung Galaxy S9 Android phone. I installed HP Print Services. When I select an image from the photo app, it displays in HPPrint Services dialog cut off on one side or another. And it prints with part cut off. So the image in the print t dialog is what prints. How do I get images to print completely?
01-01-2019 12:16 PM
Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you're having issues while printing from your android device. Don't worry we'll work together to help you find a solution.
To provide you with an accurate solution, I'll need a few more details:
Have you tried to check the print settings on your app.
Have you tried to uninstall and reinstall the HP print service app.
Have you tried to use HP Smart app?
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Open the item you want to print, tap the menu icon
, and then tap Print.
A print preview screen displays.
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On the print preview screen, tap the down arrow
to select a printer.
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Tap the down arrow
to open the print settings menu, and then tap the down arrow
under Paper size to view the options.
For more details, please follow the steps suggested in the support document for - HP Printers - Printing from Android Smartphones or Tablets
Alternatively, you can also try to install HP Smart App - HP Printers - Using the HP Smart App (Android, Apple iOS)
Please let me know if this resolves the issue, or if you require further assistance!
Eagerly waiting for your response!
that said, If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Jeet_Singh
I am an HP Employee