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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-04-2020 07:58 AM

HP Recommended
Product: photosmart 6510 all in one

How to regionalize my printer? It is bought from USA and now it's in Germany where I live there's no available 564 cartridge here so i put 364 cartridge but it says it is incompatible. Please help me 

Category:
5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-05-2020 07:28 AM

HP Recommended

Hi @rezams,

 

I'd like to help! 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset, and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

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5 REPLIES 5

‎12-05-2020 07:28 AM

HP Recommended

Hi @rezams,

 

I'd like to help! 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset, and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No

‎12-05-2020 11:14 AM

HP Recommended

Thank you so much!!

You helped me a lot!!!

I wish you the best!!!!

Was this reply helpful? Yes No

‎12-05-2020 11:33 AM

HP Recommended

You're welcome 🙂

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Stay safe 🙂

 

 

Was this reply helpful? Yes No

‎12-08-2020 12:39 PM

HP Recommended

Hi there i have the same issue and need to reset the region - i bought the printer in australia but have moved to the uk and bought new cartridges here which are giving me error messages. my firmware is up to date - i downloaded and installed today to see if that would fix the issue

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‎12-08-2020 12:39 PM

HP Recommended

sorry meant to say i have the hp envy 5000 series

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