Infinite boot loop after powering on printer

[Timmehh]

After automatic firmware update (date code 20220729) the printer started rebooting every 15 - 30 seconds. Reading into this problem it seems that the problem is caused by this firmware update. I decided to downgrade the firmware per instructions provided in https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Printer-keeps-restarting-an.... Now the printer reboots while initializing, in an infinite loop. Since it never completes initialization I have no way of interacting with the printer via the menu and request the instructions for a super NVRAM reset.

Thanks in advance.

[Anand_Andy · Accepted solution]

Hi @Timmehh,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

We have to perform an NVRAM Reset to restore the printer back to its original settings.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!