Information light solid won't turn off exclamation point

[Comeonalready]

The information light on my printer is on and won't turn off. I did the "reset" of unplugging it. Still on. Wifi is connected . Printed info page it says printer is connected to my network then 3 lines later says printer not connected to the internet.

I also have the correct ink cartridges in but just signed up for instant ink, so now it says "the indicated cartridges are not HP instant ink cartridges"

Wifi icon shows steady connection. 

There is an exclamation point by the "0" on my screen. 

What the heck?

[Betty0610]

@Comeonalready

Welcome to the HP Support Community.

I'd be happy to assist you with the web services issue.

Let's remove and add web services: 1. Open the embedded web server (EWS).  2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer.

1. Open the embedded web server (EWS). 2. Click the Web Services tab. 3. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to accept the terms of use. 4. If prompted, choose to allow the printer to check for and install printer updates.

NOTE: If prompted for a password, enter the PIN from the label on your printer. It might be near the cartridge access area inside the printer or on the back, side, or bottom of the printer. NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server. If you do not have the details, contact your network administrator or the person who set up the network.

NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. Repeat the instructions above to set up Web Services. 5. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

To open the embedded web server through a network 1. Find out the IP address or hostname of the printer by pressing the Information button ( ) to print an Information page.

NOTE: The printer must be on a network and must have an IP address. 2. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 123.123.123.123, type the following address into the web browser: http://123.123.123.123.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day