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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I Just purchased 564 cartridges for HP Photosmart 6520 and the machine says this on the little fold up screen "The following ink cartridge appears to be missing or damaged. Please tell me what is wrong? This question was asked previously but the response did not work. I have MacOS Sonoma 14, and not Big Sur, but that wasn't an option for selecting my type of OS. 

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