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‎05-04-2022 02:03 PM

HP Recommended
Product: HP Photosmart Plus e-All-in-One Printer - B210e
Operating System: Microsoft Windows 11

I just replaced the ink cartridges and now my printer is showing an error that says that the black ink cartridge is missing or damaged. It is a brand new cartridge... Help!

1 REPLY 1

‎05-07-2022 01:56 PM

HP Recommended

@stepinmypep

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

If you insert your old black ink, do you still get the error message?

 

Let us know 🙂

 

Thanks!
 

 


 


I am an HP Employee

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