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‎11-06-2022 06:03 AM

HP Recommended
Product: HP OfficeJet 7510 Wide Format All-in-One Printer

HP Office Jet Printer 7510.

 

Printing stopped halfway through.

The ink cartridge is tuck to the right hand side and will not move when I try to pull it towards the open section.

 

Error message reads:

"Printer Failure

There is a problem with the printer or ink system. Turn the printer Off, then On, if you continue to get this message contact HP.

0x610000f6"

 

I have tried turning the printer off and on again, and unplugged it at the wall - no change.

 

Any suggestions would be much appreciated!

 

Thank you.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-06-2022 07:38 AM

HP Recommended

Hello,

Please click HERE to access the steps that should resolve the issue .

If issue still persists, try the below steps.

While the printer is ON, unplug the power cord from back of the printer. Open the cartridge access door. Look inside the printer (left side) to locate a set of gears. One of them would be white in color. Try rotating the gear until the carriage move to center. Close the cartridge access door.   Plug in the power cord to back of the printer. Wait until the Menus show up. Now try printing.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎11-06-2022 07:38 AM

HP Recommended

Hello,

Please click HERE to access the steps that should resolve the issue .

If issue still persists, try the below steps.

While the printer is ON, unplug the power cord from back of the printer. Open the cartridge access door. Look inside the printer (left side) to locate a set of gears. One of them would be white in color. Try rotating the gear until the carriage move to center. Close the cartridge access door.   Plug in the power cord to back of the printer. Wait until the Menus show up. Now try printing.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-11-2022 01:22 AM

HP Recommended

Thank you so much this worked!!

Was this reply helpful? Yes No
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