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‎05-05-2020 10:47 PM

HP Recommended
Product: Envy 4500

I just bought an HP ink cartridge from Target that was manufactured in Malaysia. I am getting a "counterfeit" error. Is this a mistake?  Are HP ink cartridges made in Malaysia? Should I report this to Target?

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1 REPLY 1

‎05-13-2020 09:22 AM - edited ‎05-13-2020 09:23 AM

HP Recommended

Hi @vlntna

 

Welcome to the HP Support Community. 

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your printer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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