Ink System Failure

[Krateburg]

Received a message "Ink System Failire" after turning on the printer.  I had earlier finished successful printing.  The cartriges are HP and new.  How do I fix?

[A4Apollo]

Hi! @Krateburg, 

Have you tried checking with a different ink cartridge?

Are you using HP genuine ink cartridges?

Try updating the printer firmware to the latest version and check if it helps.

Update the printer firmware using this link. Click Here

Replace low, empty or faulty ink cartridges on the printer.

Clean the ink cartridges, and then check the error message

Cleaning the ink cartridge contacts, and then reinstalling the ink cartridges one at a time can help determine if a specific ink cartridge is causing the error message.

Please try the steps recommended below.

Perform a power reset
Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.

Refer this article to further troubleshoot ink system failures. Click Here

If the issue still persists after trying out the steps. It is a hardware issue with the printer.

Please contact HP support for service options. Click Here

Let me know how it goes!

Have a great weekend ahead! 🙂

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