Ink alert, resume and information lights are on and printer isn't powering on

[Tre_will]

The ink alert, resume and information lights are on, they are not blinking. The printer isn't powering on and I have unplugged and plugged the power cord back in. The indicator light at the back of the printer is on, I have just changed my ink cartridges so I know the ink level isn't low but still no response from the printer.

[A_Gayathri]

Hi @Tre_will,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 2652 All-In-One Printer is not powering on despite the indicator light being on at the back, and the ink alert, resume, and information lights are solid (not blinking), there might be a few potential issues. Here are steps you can take to troubleshoot the problem:

Check Power Connection:

• Ensure that the power cord is securely plugged into both the printer and a functioning power outlet.
• Try plugging the power cord into a different outlet to eliminate the possibility of a power supply issue.

Perform a Power Reset:

• Disconnect the power cord from the back of the printer.
• Wait for at least 60 seconds.
• Reconnect the power cord to the back of the printer.
• Try turning the printer on again.

Inspect for Paper Jams:

• Check for any paper jams in the printer. Even if the lights aren't indicating a paper jam, it's worth checking the paper path to make sure there are no obstructions.

Check for Hardware Issues:

• Ensure that there are no visible signs of damage to the power cord or the printer itself.

Update Firmware:

• Visit the official HP support website and check if there are any firmware updates available for your printer model. Updating the firmware might resolve certain issues.

I hope this helps. 

Take care and have a good day.-

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