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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Hp DeskJet 2635

I just bought this printer and set it up...but as soon as I put the cartridges in them  it says  they are low and if tried taking them out and checking .   They look fine

1 REPLY 1
HP Recommended

@Trex75

 

Welcome to the HP Support Community!

  • How many pages have you printed using these ink cartridges?
  • Was the packaging intact?
  • The ink cartridges that go with the printers are setup ink cartridges that are designed to initialize the printer.
  • During the initialization of the printer, a large quantity of ink is consumed by the printer to complete the cycle.
  • Printing photos consume more ink than printing documents/text on a regular paper.
  • Refer to this link to perform troubleshooting steps for this issue.

If you have not printed any pages and it still shows as low or empty, please contact our HP Support team for Service Options:

1) Click on this link - https://support.hp.com/us-en/contact-hp

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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