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‎11-12-2019 08:30 PM

HP Recommended
Product: Office jet 4652

My printer keeps saying there is a black ink cartridge that isnt set right. I tried the old one and the new one, which are the same cartridge and it wont work. Need help

1 REPLY 1

‎11-15-2019 04:07 AM

HP Recommended

Hi @Kyle_D59

 

Welcome to the HP Support Community. 

 

Have you tried these steps yet? 

 

If the issue still persists, I'd suggest you Contact HP in your region regarding this issue. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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