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‎07-08-2020 02:23 PM

HP Recommended
Product: HP Deskjet 2620 or 2600
Operating System: macOS 10.13 High Sierra

Hi,

 

I ordered ink based on the model I own (should have checked the cartridges) HP Deskjet 2620 which is labelled on the printer.

 

After searching my printer model I was advised to buy 301 cartridges but this doesn't work. Then I notice on the inside of my printer where the ink is placed my printer has a different name, Deskjet 2600. The ink cartridges already installed are 304.

 

So what is my model? Why can't I search for my printer to buy the correct the ink?

 

Why does it have two names?

 

What ink do I use?

 

I'm having to send for a refund (If I get a refund)

 

Thank you,

1 REPLY 1

‎07-09-2020 12:35 AM

HP Recommended

Your printer model is HP Deskjet 2620 and you can use only HP 304 ink cartridges.

 

The HP Deskjet 2600 is a series of several printer models ( 10 or 11 different) and some of them can use HP 301 and some od them HP 304 ink cartridges, depending on a model from the series.

 

 

 




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