Ink levels incorrect

[lily77]

Hello, my DESKJET 3630 always shows low ink even when full cartridge and only prints 10 pages before needing refill, I only use HP cartridges. How do I resolve this as it’s costing a fortune?

[sandytechy20]

@lily77

Welcome to HP support community.

Which operating is installing on the computer to which this printer is connected?

Reply with the requested information for more assistance.

Cheers.

[lily77]

Hi, thanks for answering. I use a Mac book pro. 

[Kumar0307]

@lily77

Is this a recurring issue? 

Have you experienced this issue with more than one ink cartridge?

Do you normally print regular documents or Photos/pictures?

For more information about cartridge yields and ink use, click here

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Update the printer firmware

Click here to download and install the latest firmware from your MAC. (Choose your operating system)

Click here to know different methods of updating printer firmware.

Also, update the software on your MAC

Click here to know how.

Let me know how this goes.

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!