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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ink looks like it's leaking from printhead

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03-27-2020 04:58 PM
Black/yellow printhead was replaced and worked fine for a short time. Then quit printing black all (same reason printhead was replaced). Ran all the usual reports and utilities, finally pulled the printhead. There was excess black ink on the contacts and around the nozzles. Further inspection shows lots of ink below the docking station.
Does anyone know if this could be caused by a faulty printhead? This printer gets low usage but I really don't want to replace it. I will invest in another printhead if I have to but I'd hate to do that if there's a clear indication of a bigger problem here. Obviously this printer is out of warranty. Any help would be appreciated.
03-30-2020 03:43 PM
Welcome to the HP Support Community.
Is it copying in black? Have you tried all the steps from here?: https://support.hp.com/us-en/product/hp-officejet-pro-l7500-all-in-one-printer-series/2511708/model/...
If yes, it sit could be a faulty printhead. If no, please do try the steps and let us know.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee