Ink pumping problem

[bic77]

A year ago, I bought an HP DeskJet GT5810 inkjet printer .... and that's the trouble, after pouring ink into the tank, he didn’t want to pump ink through silicon tubes to the printheads ... and I just didn’t do that ... who had the same problem? Tell me how to solve?

P.S. bought a new printhead, still does not pump ink.

[Jacky-D]

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Gemeinschaft
Spanish: HP Comunidad
French: HP Communauté
Portuguese: HP Comunidade
Chinese: HP 社区
Korean: HP 커뮤니티

Thank you for your understanding

[Jeet_singh]

@bic77,

Thank you for posting your query on HP Community,

Have you checked for the ink delivery system? Make sure the transportation ink valve is unlocked and the printhead is closed and ink is completely filled in the ink delivery tubes.

Have you tried to run the printhead cleaning utility using the HP software?

In the meantime, let's try these steps here: 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

For more assistance, please follow all the steps suggested in the support document for - HP DeskJet GT 5810, 5820 Printers - Color or Black Ink Not Printing

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.