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‎06-19-2019 02:04 PM

HP Recommended
Product: OfficeJet Pro 8500
Operating System: Microsoft Windows 10 (64-bit)

I bought this printer in 2011 and it is still new in the box.  I was in a car accident shortly after I bought it and am just now trying to get it set up.  I am worried about the ink cartridges being dried up after this long a time and want to know how to proceed.

Is there a way to test them without damaging the printer?  Do I just toss them and buy new ones?  

Please advise.

Thanks for your help with this.

 

1 REPLY 1

‎06-22-2019 11:43 AM

HP Recommended

@JBTX

Welcome to the HP Community

 

HP Cartridges have 2 years of warranty.

 

I would suggest you try using the cartridge for the setup if they are unopened.

 

If you getting any error try using a new ink cartridge and check what happens.

 

Keep me posted.

 

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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