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‎08-31-2020 08:05 PM

HP Recommended
Product: HP DeskJet 2652
Operating System: macOS 10.13 High Sierra

I've been trying to print on inkjet shrinky dink paper and I've already set my printer to photo paper but every time I print it my image comes out completely spread out and the ink comes out wet. Please help!

3 REPLIES 3

‎09-03-2020 03:35 PM

HP Recommended

@laieperez, Welcome to HP Support Community!

 

Are you using the Inkjet Photo paper or the Laserjet Photo paper? What happens when you print on regular paper?

 

Ensure the paper used is meeting the paper-handling specifications of the printer. Refer to the document Product Specifications for the HP DeskJet 2652 All-in-One Printer (V1N05A) for help.

 

Also, use the document HP Printers - How to Print Photos (Mac) to learn about printing photos.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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‎09-03-2020 04:49 PM

HP Recommended

hello, I am using inkjet paper and when I print with regular copy paper everything is fine and has perfect quality. 

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‎09-04-2020 12:16 PM

HP Recommended

@laieperez

 

Have you followed the steps from the document HP Printers - How to Print Photos (Mac)?

 

Also, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Keep me posted for further assistance.

 

 

TEJ1602
I am an HP Employee

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