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04-24-2019 07:22 AM
@dcjpj, Welcome to HP Support Community!
To provide you with an accurate solution, I would like to know the following:
- What is the exact model name of your printer?
- What are the cartridge numbers used in the printer?
Keep me posted.
Cheers 🙂
TEJ1602
I am an HP Employee
04-24-2019 02:31 PM
If you are using the HP Deskjet F340 All-in-One Printer, the black ink cartridge is pigment based and the color ink cartridge is dye-based.
Let me know if you need any further assistance.
Keep me posted.
Cheers 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
04-26-2019 11:22 AM
Yes, The HP 56, HP 564 and the HP 33 ink cartridges are all pigment based.
Hope that answers your question.
Let me know if you need any further assistance.
Cheers 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee