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‎04-03-2025 03:04 PM

HP Recommended
Product: HP Instant Ink
Operating System: Microsoft Windows 11

I need to see why I am being told that I am now suspended from printing because I have a balance on my account, when that is impossible I NEVER use Insta Ink I use my own, and my insta ink subscription was cancelled back in February because I keep getting theses issues and now I need the issue resolved yet again so I can print

 

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1 REPLY 1

‎04-03-2025 05:19 PM

HP Recommended

I do not have an instant ink printer. My understanding is that if you run out of ink, or you cancel your subscription, you can use genuine Hewlett Packard cartridges either original or refilled. They must have an HP chip in the cartridge.
The below type is unlikely to work.

BeemerBiker_0-1743722369184.png

 


Note that this is a user to user forum and I am just the messenger of this bad news: Instant ink cartridges can only be used when the ink subscription is active.  

Some HP printers can use non-HP ink

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