-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Install error - 0x800f020b

Create an account on the HP Community to personalize your profile and ask a question
04-10-2025 07:48 AM
@gdbro4, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your Installation Error 0x800f020b for HP Envy Inspire 7258e All-in-One Printer!
We're thrilled to have the opportunity to assist you and provide a solution.
A common issue that users might encounter during the installation process of HP Envy Inspire 7258e All-in-One Printer is the error code 0x800f020b. Here are some steps you can follow to troubleshoot and resolve this issue:
Restart Your Computer and Printer:
- Start by restarting your computer and printer to clear any temporary issues.
Check Connectivity:
- Ensure the printer is properly connected to your computer via USB or network.
- Verify that the printer is turned on and properly set up.
Update Windows:
- Make sure your Windows operating system is up-to-date. Sometimes, outdated versions can cause compatibility issues.
Download the Latest Drivers:
- Go to the HP Support website and download the latest drivers specifically for HP Envy Inspire 7258e All-in-One Printer.
- Download latest drivers from HP
Install HP Smart App:
- Utilize the HP Smart app for a more streamlined installation process. This app is recommended for managing your HP printer.
Run the Printer Troubleshooter:
- Open the Windows settings menu, go to Update & Security > Troubleshoot > Additional troubleshooters, select Printer, and run the troubleshooter.
Check Printer Firmware:
- Make sure the printer firmware is up-to-date. HP regularly releases firmware updates to enhance performance and fix issues.
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee