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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
magreen01
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Instant Ink 3 month promo code

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Inkjet 5020
Microsoft Windows 10 (64-bit)

Hi I signed up for Instant Ink but I didn't have a promo code for the 3 month free trial.  How can I get this and apply it retroactively (I've received the first cartridges but haven't yet installed either of them).

 

Regards, Michael

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Barachiel
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Hi @magreen01 ,

 

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

Please reply to me in a private message with the following information:

 

Your full name.

Your HP instant ink account no.

Is your shipping address correctly updated in the HP instant ink account page?

 

I'll watch out for your reply. 🙂

Barachiel
I am an HP Employee

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Barachiel
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Hi @magreen01 ,

 

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

Please reply to me in a private message with the following information:

 

Your full name.

Your HP instant ink account no.

Is your shipping address correctly updated in the HP instant ink account page?

 

I'll watch out for your reply. 🙂

Barachiel
I am an HP Employee

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Javierp69
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hello here is my information for the 3 free ink months,

 

[personal information removed per Rules Of Participation]

 

Thank You!

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A4Apollo
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Hi @Javierp69, I am the Mr.Robot. It looks like you were interacting with @Riddle_Decipher, but he is out of the office today, so I'll take over from here.

 

I appriciate your efforts for writing back to us.

 

The 3 months free trial can only be applied if you have an enrollment or promo code.

 

And the promo code shared by Kevin seems to be invalid.

 

Please check the contents of your printer box for an enrollment code relating to your trial.

 

Or check with the store you purchased the printer from to know more about the free trial.

 

Your printer should have come with either an enrollment key or a claim code. You should be able to add any promo code during the last phase of the enrollment.

 

If you have the printer enrolled and if the 3-month trial was not applied, send me a screenshot of the trial in a private message with the details below.

 

Hope this answers your query!

Take Care! 🙂

A4Apollo
I am an HP Employee

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Bellwellness
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Hello I have a code that needs to be applied for the Christmas promotion. I never got a box at signup to put it in that I could see. How do I send a private message to you? 

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Jeet_singh
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@Bellwellness,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.  I see from your post that you need assistance with activating free trial on your HP Instant ink subscription. No worries, I'll be glad to help you.

 

Usually when you enrol your printer, the free trial get activated automatically and it doesn't require any code. Don't worry about the free trial. We're here to help you.

 

could you help me with the screenshot, from where you got the information about the free trial. As this will help me in further assisting you.

 

In the meantime, Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

Regards,

Jeet_Singh
I am an HP Employee

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