• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎12-01-2018 10:50 PM - last edited on ‎12-02-2018 07:54 AM by Retired

HP Recommended

Has anybody figured out why this is happening?  I called HP today and they told me it's an issue with my router.  Funny thing...  I have a lot of technology in my house connected to that router and nothing else is having as many issues as this instant ink website.

2 REPLIES 2

‎12-02-2018 11:04 AM

HP Recommended

Hi @NDunn8338

 

Welcome to HP Forums!

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

I need some information about your Instant Ink Subscription.

Since the instant ink account details are confidential, please send me the required information via private message.
 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.


Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

Cheers

MathewT
I am an HP Employee 

Was this reply helpful? Yes No

‎12-02-2018 11:48 AM - edited ‎12-02-2018 11:49 AM

HP Recommended

I would send you a message back with all of that information but the website won't let me.  It says I've reached the maximum amount of private messages that I'm allowed to send.  I've never sent any.  Thank you for your attempt to help me.  I'm no longer interested in this service as I just ordered my own ink from HP.com.  I should have done that to begin with and saved myself the 5.00 startup for instant ink, the headache, and the hassle.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.