Hello, I am on the Instant Ink plan with HP. This has been working well for years. However, couple of days ago my black cartridge started generating an error message telling me to remove and re-install the cartridge.
I have tried all the help videos, the suggested fixes and nothing works. The virtual chat is useless, the WhatsApp support team is not responding at all!!
I am unable to print while my kids are on home eLearning coz their school is closed for 2 weeks due to Covid!! I need my cartridge working ASAP!!!!
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
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