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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Instant Ink Help

Create an account on the HP Community to personalize your profile and ask a question
12-18-2018 02:54 AM
Hi,
I'm regretting signing up for Instant Ink now after paying 50 page plan for 2 years I've recieved no replacement cartridges and now the cartridge is printing wrong colors.
I came to HP website to get help but got a brick wall. Is there any way to get in touch with somebody at HP who can deal with an account problem without making me jump through hoops?
Because right now it feels like theft or fraud.
12-18-2018 11:46 AM
Hi @qazxsw12345
Welcome to HP Forums!
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile.
Next, to your profile Name, you should see a little blue envelope, please click on it.
Cheers
MathewT
I am an HP Employee