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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Instant Ink Registration doesn't recognise my address.

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01-07-2021 05:47 AM
I've purchased a new printer and have been trying to registers for Instant Ink, but it won't accepted any of my address. Tells me to verify it's correct. The trial offer is time limited as well. (I am based in Portugal)
Why won't it accept any of my address, it even tells me the post code is wrong. I've tried reformatting address, putting things in different orders, but keeps telling me to verify it's correct.
01-08-2021 05:16 AM
@ToxicChili, Welcome to HP Support Community!
Have you selected the correct country during the printer setup?
Have you tried making sure the space in the postal code is there or taking the space out?
Meanwhile, After you click the Sign Up Now button, FAQ, Virtual Agent, and phone contact options can be found on the enrollment pages (Virtual Agent/Chat is not available in all countries).
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee