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Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-07-2018 11:00 AM

HP Recommended
Product: Instant Ink program

Is anyone a member of the Instant Ink program?  I haven't been able to login to my Instant Ink account for several weeks now. 

2 REPLIES 2

‎11-08-2018 11:54 AM

HP Recommended

Be sure to do login using the correct email address tied to your instant ink account. Many times people might have multiple emails and sometimes you maybe trying to use a enmail that only has HP connected account not instant ink.

 

If you are certain you are using correct email and still having issues with signing in then perhaps try another browser sometimes you might have a browser issue preventing sign in.

 

Last options are starting a Instant ink chat via url

https://support.hp.com/us-en/topic/diagnostics?category=printing&issue=hp-instant-ink

click chat now on link above or Call HP Instant ink support via 1-855-785-2777 Instant Ink 

 

 

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‎11-08-2018 04:26 PM - edited ‎11-08-2018 04:28 PM

HP Recommended

@jlshimab

Thank you for posting your query!

And though, @Jade306one of our community members have answered your query, I'd love to know more about your Instant Ink account, so that I may present you with an insight of the same.

 

If you wish to dwell into it, here's what I need you to do:

I recommend you click here to turn off the web service when done successfully, go ahead and click here to turn on the web services, and check if it works,

Meanwhile, here are a few things you may want to know about your HP Instant Ink account page before we get into the details of resolving your concern: Click here for FAQs.

  • Your HP Instant Ink account page contains the data on past deliveries and estimated shipments.  
  • It also helps you understand what state your cartridges are in based on HP's data,  
  • Any issues will be shown with its solution using a step by step approach, to make it easier for you!

Please check your account page to see the latest cartridge information by signing into your account at "instantink.com".    

If the suggested information can't be found, You may respond to the private message I've sent out and I'll help you out, accordingly

 

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: Click here for more details on how to access the private messages on HP Forums

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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