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HP Recommended
OFFICE INKJET 3835

Hi I purchased this printer a couple of days ago. I’m now setting it up and when I get to the end of registration, it says nothing about the 5 month free trial being included although this is displayed on the printer and on the site I purchased from (Argos). How do I get this?

 

thank you 

4 REPLIES 4
HP Recommended

@AngelaP27, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

Hi I purchased a HP ENVY 5032 yesterday (24/04/2020) and set up everything and I'm trying to do the registration today (25/04/2020) when I get to the end of registration, it says nothing about the 5 month free trial being included although this is displayed on the printer and on the site I purchased from (Currys / PC World). How do I get this?

HP Recommended

Hi I purchased a HP ENVY 5032 yesterday (24/04/2020) and set up everything and I'm trying to do the registration today (25/04/2020) when I get to the end of registration, it says nothing about the 5 month free trial being included although this is displayed on the printer and on the site I purchased from (Currys / PC World). How do I get this?

HP Recommended

@MrsMcC2015, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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