Instant ink printer issue

[Lynn471]

Error message ua_400_ebooouooo4

[Sneha_01 · Accepted solution]

Hi @Lynn471,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

I request you to share all the details in a private message. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

In the meantime:

To resolve this error, you can try the following steps.

• Restart both the printer and the computer: Turn off the printer and disconnect the power cord. Also, shut down the computer and restart it. Afterward, reconnect the power cord to the printer and turn it on.
• Update the printer firmware: Visit the HP support website and check if there are any firmware updates available for your printer model. Download and install the latest firmware following the instructions provided by HP.
• Check the connection: Ensure that the printer is properly connected to the computer. Use a USB cable to connect the printer directly to the computer instead of using a USB hub or extension cable.
• Reinstall printer drivers: On your computer, go to the "Devices and Printers" or "Printers & Scanners" section in the Control Panel or Settings. Locate your HP LaserJet M110we printer, right-click on it, and select "Remove device" or "Uninstall." Afterward, reinstall the printer drivers using the installation software or by downloading the latest drivers from the HP website.
• Reset the printer: Turn off the printer, disconnect the power cord, and wait for a few minutes. Then, reconnect the power cord and turn on the printer. This will perform a basic reset of the printer's internal settings.

Take care and have a great day ahead!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support