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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Instruction for admin password reset for hp color laserjet ...

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06-17-2020 10:56 PM - edited 06-17-2020 10:57 PM
I bought the printer but there is the admin password from the owner and he doesn't know it anymore either. How do i reset the password now.
When I started my old one, I just had to keep my finger on it at the right botten corner to get into the admin configurations. I don’t know how does it works by the M855.
Thanks in advance.
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Accepted Solutions
06-17-2020 11:36 PM
When you turn printer On and round HP logo appears on the screen press and hold HP logo to enter the preboot menu where you can reset password or cold reset the printer.