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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
Hello,
We are having issues where lines are going down the pages. I have attached a diagnostics page and a cleaning page. Could someone tell me what could be the issue with the printer? Thank you!
HP Recommended
Did you happen to print the print quality diagnostics pages that consist of one full page of each color? Based on what you did post I would say either a bad black cartridge or an issue with the transfer belt.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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