Introductory Ink or Host Ink missing!

[Flur81]

Hello,

      I just recently bought a HP Photosmart D7460. It was a floor model and the warranty ran out. When I brought it home with a no return policy since the store was closing, I noticed that the introductory cartridges where not in the box. How do I go about getting the host cartridges (C9338, C9339, C9340, C9341, C9357, C9358) ? Is there a way to bypass the initial ink install? I'm stuck at the beginning.

     Thank you

[Betty0610]

@Flur81

Welcome to the HP Support Community.

You would have to get in touch with the HP Support Team for getting the setup ink cartridges.

Link: https://support.hp.com/us-en/contact-hp?openCLC=true

Note:  Select the country accordingly to get the contact details for support.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Flur81]

Thank you for your reply but it doesn’t help. Since the warranty is expired it’s an endless loop when I enter the serial number. I wish there was a direct number I could call, but unfortunately I found it’s impossible to find.