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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Introductory ink cartridges

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10-07-2019 07:58 AM
Hi,
I've been using the C7280 printers for many years to print photos because they work so much better than the new printers (when it comes to photos). I'm looking to buy a new in box D7360 or D7260 or C7280, but these printers all require the use of "introductory ink cartridges" for the first use. I don't want to use the ones in the box because they will be approximately 10 years old. Is there somewhere I can buy newer versions of these HP-02 introductory cartridges? Or, is there a way to bypass the requirement while still getting the "special ingredients" required to mix with the ink system? Thanks!
I am tracking another customer's similar question here (it's a different model, which is why I still posted the question): https://h30434.www3.hp.com/t5/Inkjet-Printing/Introductory-Cartridges/m-p/7259976/thread-id/823302.
10-09-2019 05:39 PM
Unfortunately we do not have the option to bypass the setup cartridges for your Printer Model
I suggest you contact HP Support for further assistance
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee