Invalid password on new WiFi router (Netgear Nighthawk MR60 Mesh) for OfficeJet Pro 8600

[ea9596]

My old router died and I just bought a new WiFi 6 Mesh system (Netgear Nighthawk MR60 Mesh).  Every device (phones, laptops, desktops, Xbox, iPads, etc.) connected to the new WiFi network.  However, when I tried to connect my OfficeJet Pro 8600, I continually get an error "Invalid wireless password (WPA) entered" after entering the WiFi Password.  I have tried it over and over confirming that I have the password typed correctly.  This new Mesh network does not show a different network name between 2.4ghz and 5ghz.  It uses the same network name.  It also does not allow me to "turn off" the 5ghz signal.  I understand from reading that the printer needs to connect to the 2.4ghz signal.  However, this new technology does not separate the two signals.

Other things I've tried after reading posts on the community board:

-Restored Network Defaults, then tried again from the beginning (did not work).

-Manually typed in my SSID Network Name instead of choosing the name in the list of routers found after searching (did not work).

-Turned off my router wireless security password.  Printer did connect.  However, after I turned the router wireless security password back on, the printer lost connection and would not connect with the password.

I've spent over 5 hours trying "fixes" and nothing has worked.  I would welcome any help as I'm ready to take a baseball bat to my printer at this point.  This is obviously an issue with the printer as other devices that "need" a 2.4ghz signal have connected with no issues.

[8lives]

? what Security Option are yo using?

[ShlomiL]

Be sure to change the security settings of the router  to WPA2, the printer does not support WPA3 authentication.

Shlomi

[ea9596]

I'm using WPA2 (AES).  I also tried to switch to WPA (TKIP)/WPA-2 (AES) but no luck either.  The only way the printer will connect is if I turn my security to "none" removing a password, which of course is not a good solution.

[8lives]

Connect it directly to the base station.

[ea9596]

Thanks, but that's not an option.  The printer is not in the same room as any of the stations.

[ea9596]

Actually I did move one of the stations into the room with the printer and connected it with the RJ-45 connection.  While this did provide a solution for the printer to actually work and connect to the network, I find it disappointing that a wireless printer has to be hardwired connected to the network since it won't wirelessly connect.  HP has some work to do to get their printers to work with the latest technology.

[8lives · Accepted solution]

Did you check for firmware updates for the MR60 & 8600?

It's likely the Netgear needs to do some work on there end as well.

[ea9596]

The router firmware was already updated.  I did notice that the firmware for the printer needed an update.  It took a little time to find the correct firmware since there were 4 different versions (actually tried a few until one worked).  After the printer firmware update, it has now connected to the wireless network.  Thanks for the suggestions and help!