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‎03-01-2020 04:08 PM

HP Recommended
Product: HP 4635 (4630 series) All In One Printer
Operating System: Microsoft Windows 7 (64-bit)

All of a sudden, I have no power to my printer.  

If it is most likely the internal power module, is  that replacement cost effective to have done as opposed to replacing the printer?

If anyone knows the part number of the module for my printer; if that part is readily available;  and the approximate cost of both the module and a professional repair, it would be most appreciated.  Perhaps it is better to replace the printer.

Home use; less than 50 copies per month; infrequent scanning: any suggestions?

Thanks so much.

1 REPLY 1

‎03-04-2020 04:33 AM

HP Recommended

Hi @GretM

 

Welcome to the HP Support Community. 

 

Please try these steps - HP Inkjet Printers - Printer Does Not Turn On
 

The power module is not a customer replaceable part. I'd suggest you Contact HP in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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