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‎05-09-2023 11:42 AM

HP Recommended

My HP Office jet pro 9022e has started showing this error message 83C0000B and I have tried all the advice from HPsmart app and previous forum. I cannot switch the printer on ...it will not do anything...

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1 person had the same question
2 REPLIES 2

‎05-12-2023 05:51 AM

HP Recommended

Hi @rahderah1 

 

Welcome to the HP Support Community!


I understand that your printer is in error state, I am glad to assist you today.

 

I would suggest you please try these steps

 

We have to perform a  Reset to unlock the features of the printer/Reset the password.

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile.
 

Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards.

 

Raj2111
I am an HP Employee

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‎05-12-2023 07:19 AM

HP Recommended

You will see from my previous message that this did not work. I remain a totally frustrated and now ex HP customer.

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