Jam in output bin - without a physical jam

[Seppert2021]

I have a Laserjet Pro 200 M251nw. It is from 2014 so outside warranty. It has printed 400pages in it's life, so lightly used.

It gives a Paper jam in output bin error, but there is no physical paper stuck, also no small pieces are stuck.

It prints 1 page in full, but stops at 90% with the outfeed. I can pull this paper out easily and the page is fully printed. I can press away the error and open the rear door and close it again, then it is possible to print another page with the same symptom. It uses 1 pickup cycle to pick up the paper, so there doesnt seem to be a delay.

Can someone help me???

Of course I have tried all the standard solutions given by HP. But since the problem is typical, it should be known what part needs replacement, to fix this issue by now.

[Kumar0307]

@Seppert2021, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to print due to this error. 

Make sure you have tried the steps mentioned in this document - Clearing Paper Jams for HP LaserJet Pro 200 Color M251n and M251nw Printers

If the error persists, we can try to perform a NVRAM reset which may resolve this issue.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[none_whatever]

Did you by any chance replaced cartridges? If yes, are they OEM?

[Seppert2021]

No, I replaced the cartridges about 1200 pages ago. That should not be the problem.