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HP Recommended
macOS 12.0 Monterey

Hi have a new HP4100e printer set up through WiFi but it is very slow at printing even if just one word to print.

The I light is orange but I believe that is due to fact I have signed up for HP+ ink.

 

any ideas???

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Rosemi01,

 

I'm glad to hear that the issue got resolved, and you're most welcome. Do get back to us in the future for further assistance.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Rosemi01,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Kindly perform the steps from this document and see how it goes. 

 

Update the firmware

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi. Thanks for response. 

I called HP on the help line and after an hour of switching every off and on and deleting printer then setting up again, it transpired that the issue was the alignment of the printer heads. 
This did not show up as an error on the printer though.

HP Recommended

Hi @Rosemi01,

 

I'm glad to hear that the issue got resolved, and you're most welcome. Do get back to us in the future for further assistance.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

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