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‎06-14-2020 04:00 PM - edited ‎06-14-2020 04:40 PM

HP Recommended
Product: OfficeJet 8710

Printer shows K cartridge error. Missing or damage cartridge. I have replaceD the cartridge got that from walmart.
updated the firmware.
updated apps.
restart couple of time.

still same status.  

1 person had the same question
1 REPLY 1

‎06-18-2020 11:22 AM

HP Recommended

@Print_print

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/documen...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 

 


I am an HP Employee

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