@BPR, Welcome to the HP Support Community!
I understand you are not able to print due to this false error.
Kindly perform the steps mentioned in this document - A 'Paper Jam' Error Displays
Make sure the print carriage is moving freely.
For more info on resolving 0x errors, refer to - '0xc19a0005' or Similar Error Code Displays
If the error persists, I'm afraid this is a hardware failure. Please reach out to the HP Technical Support team in your region regarding the service options for your printer.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee