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‎06-12-2019 04:28 PM

HP Recommended
Product: ENVY 5660
Operating System: macOS 10.13 High Sierra

I'm using the Verizon MiFi and having difficulty printing.  It has printed since I switched. It just keeps saying that the printer is not connected. I've tried EVERYTHING

1 REPLY 1

‎06-19-2019 02:39 PM

HP Recommended

@PJA3

 

MiFi is a wireless router that acts as mobile WiFi Hotspot which might not be supported by the printer.

 

Is WiFi Direct working?

 

If WiFi Direct works fine, you need to check with your ISP if the MiFi Router supports forwarding Bonjour packets.

 

If your Router supports Bonjour then ensure you are connected to 2.4GHZ Network

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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