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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- LaserJet M751 - Stuck at Initializing-Process forever.

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11-23-2023 02:09 AM
Hello Everyone,
I have the following problem: My LaserJet M751 is stuck at the screen below.
The Printer isn't used that often, but is always connected to the network. The same screen has been shown for the last 2 days straight (maybe even longer).
Everything thats changing is the number at the end - its slowly increasing...
What can I do to fix this problem?
I haven't unplugged it from the Power - because the screen stats that i shouldn't do this. Could i break something if I try this first?
Thanks in advance.
Solved! Go to Solution.
Accepted Solutions
11-23-2023 04:12 AM
First step is cold reset https://laserpros.com/img/TechTips/hp-cold-reset-futuresmart-firmware.pdf
11-23-2023 04:12 AM
First step is cold reset https://laserpros.com/img/TechTips/hp-cold-reset-futuresmart-firmware.pdf