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‎10-11-2022 08:24 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi, I have a LaserJet Pro M283fdw showing error 79 and restarting.  I have followed the suggestions of turning printer off for 30secs, removing the power and also disabling IPv6.
The printer keeps restarting every20-30 mins, the one thing I am unable to do is reseat the memory, having said that I have no idea how to access it or if the memory is part of the board.

Does anyone have any ideas............................or is it another printer???

Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2022 03:31 AM

HP Recommended

Hi @pdgood_it,

 

Welcome to the HP Support Community.

 

I understand you are getting an error message Service 79 on your HP LaserJet Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

  • We have to perform a Reset.
  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎10-12-2022 03:31 AM

HP Recommended

Hi @pdgood_it,

 

Welcome to the HP Support Community.

 

I understand you are getting an error message Service 79 on your HP LaserJet Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

  • We have to perform a Reset.
  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎10-12-2022 08:31 AM

HP Recommended

Hi, just replied via you message, hopefully we can get this sorted out 🙂

Was this reply helpful? Yes No
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