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HP LaserJet Pro M402n
Microsoft Windows 11

I accidently dropped the tray 2 paper tray and the front cover came off.  It doesn't seem to be broken but I can't figure out how to put it back on.  Can someone help please?  Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If none of the tabs are broken reassemble as follows.

 

with the tray facing up, notice the hook on the left and right sides, you start by tilting the front door so that the top is closest to the printer and place the top over the two hooks. You also need to make sure that the paper height indicator is inserted properly over the metal lift part of the tray. It must be captured between the top and bottom parts of the C shaped plastic piece, second picture shows close up.

 

Repairatrooper_0-1729031646682.png

 

Repairatrooper_1-1729031671586.png

 

Once the indicator is seated and the top is secure, push the bottom of the front towards the tray until the side tabs and bottom tabs lock into place.

 

Repairatrooper_2-1729031804850.png

 

 

Repairatrooper_3-1729031815161.png

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2
HP Recommended

If none of the tabs are broken reassemble as follows.

 

with the tray facing up, notice the hook on the left and right sides, you start by tilting the front door so that the top is closest to the printer and place the top over the two hooks. You also need to make sure that the paper height indicator is inserted properly over the metal lift part of the tray. It must be captured between the top and bottom parts of the C shaped plastic piece, second picture shows close up.

 

Repairatrooper_0-1729031646682.png

 

Repairatrooper_1-1729031671586.png

 

Once the indicator is seated and the top is secure, push the bottom of the front towards the tray until the side tabs and bottom tabs lock into place.

 

Repairatrooper_2-1729031804850.png

 

 

Repairatrooper_3-1729031815161.png

 

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Thank you, this is just what I needed.  

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