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- Printing Errors or Lights & Stuck Print Jobs
- LaserJet Pro M402n

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10-15-2024 02:54 PM
I accidently dropped the tray 2 paper tray and the front cover came off. It doesn't seem to be broken but I can't figure out how to put it back on. Can someone help please? Thank you!
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Accepted Solutions
10-15-2024 04:39 PM
If none of the tabs are broken reassemble as follows.
with the tray facing up, notice the hook on the left and right sides, you start by tilting the front door so that the top is closest to the printer and place the top over the two hooks. You also need to make sure that the paper height indicator is inserted properly over the metal lift part of the tray. It must be captured between the top and bottom parts of the C shaped plastic piece, second picture shows close up.
Once the indicator is seated and the top is secure, push the bottom of the front towards the tray until the side tabs and bottom tabs lock into place.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-15-2024 04:39 PM
If none of the tabs are broken reassemble as follows.
with the tray facing up, notice the hook on the left and right sides, you start by tilting the front door so that the top is closest to the printer and place the top over the two hooks. You also need to make sure that the paper height indicator is inserted properly over the metal lift part of the tray. It must be captured between the top and bottom parts of the C shaped plastic piece, second picture shows close up.
Once the indicator is seated and the top is secure, push the bottom of the front towards the tray until the side tabs and bottom tabs lock into place.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.