LaserJet Pro MFP M125nw - Ever Initializing after I printed out a couple of sheets from M1 MacBook

[fenki]

Hi there, I followed all instructions (by unplugging the MFP while holding 30 secs Power Button and leaving unplugged device for 3 mins), and restoring its status to factory defaults from Service Menu but alas, it keeps `Initializing…` ever, I don't know how to fix it!

[Jay_G24 · Accepted solution]

Hi @fenki,

Welcome to the HP Support Community

I'd like to help!

I understand the printer screen is stuck initializing screen.

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

[fenki]

For those who like me browse the Internet for the solution here's the instructions from the PM:
1. NVRAM Reset
For Printer that has Touch control panel
1. Turn off the device.
2. Press and hold the lower right quadrant of the touchscreen, keep the quadrant depressed as you turn the product on.
3. When the ‘Permanent Storage Init.’ Message appears on the display, release the button.
4. Turn off the device
5. Press and hold the Copy + Cancel (X) button, keep the button depressed as you turn the product on
6. When the ‘Permanent Storage Init.’ Message appears on the display, release the button.