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HP Recommended
HP LaserJet Pro MFP M130fw
Microsoft Windows 10 (64-bit)

Purchased a used LaserJet Pro MFP M130FW, and it is stuck on the screen "Ready 2 download fw is corrupt". I cannot connect by USB or LAN, although connecting by USB makes the ding sound, but the printer is listed as a HP Laserjet 3020.

 

Rebooting with pulling power cord out while turned on has done nothing, pressing the loweer right quadrant while booting does not reset the printer, as it is purproported to do, the printer just turns off completely and the power cord has to be unplugged to get the printer to turn on.

 

I have heard that support personel can DM you with the reset instructions for your specific model of printer. If they, or a user with knowledge could PM me I would appreciate it.

 

Thank you

1 REPLY 1
HP Recommended

@Diabadass74, Welcome to the HP Support Community! I’m here to help.

 

Yes, we need to perform a factory reset on the printer to resolve this issue. 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.