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When I want to copy the image blur like a picture. If I copy the right that will completely unreadable.

I bught it in December everything is  original, Only the copiing  bad, scanning and printing from computer is ok. I do not find a problem in setting.  what's the problem?

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3 REPLIES 3
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@12Gabor

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand there are issues with the copy as the text is blurry,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Have you changed the copy settings to resolve the issue?

 

While you respond to that, here's what you need to do:

 

If copies are faded or have the wrong colors in comparison to the original, check the selected copy settings and troubleshoot printer hardware and ink-related issues.

   NOTE:

If the original you are copying has color or resolution quality issues, make a scan of it, improve the quality with the editing tools in HP scanning software, and then print the scan to use as the new original.

Step 1: Change copy settings (Printers with touchscreen or menu-based control panels)

Changing the copy settings from the printer control panel might improve copy quality.

  1. Touch Copy, Copy Document, or Copy Photo on the printer control panel, and then select any available basic settings that apply to your copy job.

  2. Touch Settings or the gear icon .

       NOTE:

    You might need to scroll down the control panel screen to access all settings. Available settings vary by printer model.

    • Paper Type: Select the type of plain or photo paper you are making the copies on.

    • Quality: Select an available copy quality level.

    • Lighter/Darker or Contrast: If the original is faded or too saturated, make the copy lighter or darker.

    • Optimize or Enhancements: Select the type of item you are copying to improve quality, such as sharpening text and image edges or improving faded colors in photos.

    • HP Copy Fix: Automatic copy quality and skew adjustment tool.

    • Save Current Settings or Set as New Defaults: Retains the selected settings for future copy jobs.

  3. Touch or press the Back icon  or OK.

  4. Load the original document or photo, and then start a copy job.

If the issue persists, continue to the next step.

 

Step 2: Reset the printer and check the power source

Reset the printer to calibrate the scanner mechanism, and then check the power source to confirm the printer is getting enough power to operate the copier.

  1. Press the Power button to turn on the printer, if it is not already on.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Disconnect the power cord from the power source, and then wait 30 seconds.

  4. If you previously connected the power cord to a power strip or multi-plug outlet adapter, reconnect the cord directly to a wall outlet to ensure the printer is getting enough power.

  5. Reconnect the power cord to the rear of the printer, and then turn on the printer.

  6. If you have an HP DeskJet 3700 series printer, calibrate the scanner after resetting the printer.

  7. Load the original document or photo, then start a copy job.

    • If the issue persists, connect the printer power cord to a different wall outlet to determine if the original outlet is causing the issue.

    • If the issue persists with a different wall outlet, continue to the next step.

Step 3: Troubleshoot ink or toner cartridge issues

Ink or toner cartridge issues can cause unsatisfactory copy quality. Go to HP Customer Support, type your printer model number if necessary, and then search for 'print quality' to find the Fixing Poor Print Quality document.

 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

 

Do get back to me as I have a few more tricks up my sleeve, 

That said, If I have helped you resolve the issue, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

followed by clicking on 'Accepted as Solution' 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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The printer is in my uncle's  house. I will try it as soon as I can.

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@12Gabor

Thank you for replying,

Please take your time and get back to me with the results,

 

I'll be awaiting your response and would be glad to help.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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