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‎07-31-2023 02:53 PM

HP Recommended
Operating System: Microsoft Windows 11

My laser jet printer HP 426 FDW prints multiple pages every time I turned my laptop on, so much so that it ate almost half my paper one time. how do I stop this additional printing from occurring. The additional pages are mostly blank but for the same 4 lines at the top of each page that reads:

 

Content length 184

Content Type: application/ ipp

Host: localhost

9962G attributes-charset utf-8Httibutes-natural-languages enEprinter-uriLipp:/

 

2 REPLIES 2

‎07-31-2023 03:25 PM

HP Recommended

Based on the content of the error message I would guess that Windows has installed it's own driver and that it is faulty. I would try deleting your printer and reinstalling. Before deleting I would suggest that you purge your Windows print spooler by following the directions here: https://answers.microsoft.com/en-us/windows/forum/all/how-to-clear-printer-queue-in-windows-10/7e5ac...

 

Directions are the same for Windows 10 and 11.

 

After deleting the existing driver, download the current installation from support.hp.com

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎08-10-2023 10:06 AM

HP Recommended

I was able to delete the spooler, delete the printer, install the new driver and it is still printing junk pages. Any other suggestions?

1 person found this reply helpful
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