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Laserjet M1217nfw MFP
Microsoft Windows 10 (64-bit)

Once I plug in the printer, it powers on and comes to ready state for a few seconds, then it rebooting itself and keeps rebooting there after.

 

Firmware datacode: 20201023

Software driver version: 20100428

 

Please let me know if you have seen this issue before and have a solution.

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Search youtube for video instructions or Google on how to cold reset M1217 M1212 M1215 the steps are the same, which will restore the printer to factory settings.




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4 REPLIES 4
HP Recommended

Do you have a telephone line wire connected to the printer for receiving/sending faxes ?




My profile on LinkedIn

HP Recommended

No telephone line connected to the printer.

HP Recommended

Search youtube for video instructions or Google on how to cold reset M1217 M1212 M1215 the steps are the same, which will restore the printer to factory settings.




My profile on LinkedIn

HP Recommended

Thank you that fixed the issue

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