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‎08-28-2022 07:28 PM - edited ‎08-29-2022 09:42 PM

HP Recommended
Product: HP LaserJet Pro M15w Printer
Operating System: Microsoft Windows 11

Hi, got my Laserjet M15w from last year. Suddenly from last week not functioning. When turned on only the power button blinks and keep blinking, otherwise no other warning LEDs. PC cannot detect it and wireless also cannot connect to it. Tried hard resetting with plugging off the power cable, resetting with both cancel+power button. None is working. Any advice?

2 REPLIES 2

‎09-01-2022 04:21 AM

HP Recommended

@caetsith
 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Try the steps from here: https://support.hp.com/us-en/product/hp-laserjet-pro-m14-m17-printer-series/16647043/document/c05851...

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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‎09-01-2022 10:11 AM

HP Recommended

So, tried those like 5 times. Nothing changes. Only my power button light keep blinking, otherwise none of the other warning lights blinked. Are there any service center thats located near Dortmund, Germany? I tried to search in the internet but no service center is even registered in whole Germany on the website. 

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